35% percent of
the average HR department’s time is spent on payroll alone (Sage). In order to
maximize the efficiency of your payroll system and prevent errors, you need to
follow these best practices for managing your payroll system.
1. Make Your System Transparent
One of the
easiest ways to prevent accidental time theft, mis-classification of employees,
underpaid taxes, and other common payroll issues is to produce a pay policy and
put it in writing. Post it prominently and provide a copy to every employee.
The policy
should lay out:
How employees
are classified. Wrongly classifying employees as exempt, nonexempt, or contract
can put you in violation of the Fair Labor Standards Act and place you at risk
of a lawsuit or audit.
How wages,
salaries, promotions, and raises are calculated; how the pay process works;
when changes to payroll go into effect; and how the company deals with payroll
mistakes.
2. Avoid Manual Processes
Are you still
calculating payroll by hand or in an Excel spreadsheet? The American Payroll
Association estimates that error rates from manual payroll processes can cost
you 1% – 8% of your total payroll. The more you automate your payroll system
with a payroll services provider or payroll software program, the fewer errors
you will have to pay for out of pocket.
Simple ledger
mistakes are frequent in manual systems due to its reliance on humans to
transcribe hours and calculate wages. These systems are also easy for employees
to manipulate.
3. Regularly Audit Your Processes
Whether you
utilize a manual timecard system or one that is computerized, you should audit
your processes at least once a year. Even automated systems can produce errors.
If these are not caught in time, they can wind up costing you. You may overpay
an employee due to a math error, incorrectly classify a new employee’s tax
status, or fail to increase the pay rate of an employee who was promised a
raise.
Double-check all
of your paperwork and processes to ensure everything is functioning properly.
If you are using
add-ons or plugins to integrate your payroll software with your time and
attendance system or accounting program, make sure that all of the connections
are transferring data correctly.
4. Prevent Time Theft
Time theft
occurs when employees intentionally mis-record their hours, take overly long
breaks, spend work hours on non-work-related activities, or use “buddy
punching” to check in when they aren’t present.
Implement a
check-in system that automatically records an employee’s hours when they sign
in or swipe their card. You can further decrease fraud by utilizing biometric
sign-in hardware such as a fingerprint scanner.
5. Stay Up-to-Date
IRS tax tables
and Federal and state labor regulations change from year to year. It is
important that your knowledge of these regulations is current. You can download
the latest tax tables from the IRS website. If you use payroll software, make
sure that it automatically updates each year so as to keep you in compliance.
Pay particular
attention to changes in regulations governing: income tax withholding, state
unemployment taxes, child support withholding, and fringe benefit calculation
and taxation.
The best
practices for business payroll center around preventing errors and fraud that
are commonly found in manual payroll processes. Transferring your payroll to a
specialized software system or third-party administrator can keep your payroll
in better shape. Whether or not you choose to go this route with your payroll,
make sure that your process is transparent, that you audit it regularly, and
that you keep it current with state and federal labor laws.
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